It is especially good for both in-office and remote employees on a range of devices. It is excellent for any company that needs their day-to-day phone system to provide dial in, dial out, voicemail, voicemail transcription and voicemail-to-email, audio conferencing, call forwarding and presence information. Microsoft Business Voice is part of the Microsoft 365 Business SKUs intended for companies up to 300 users. This can reduce or eliminate other ancillary systems, complexities and costs. Microsoft 365 Business Voice is available either as included features with certain packages, or as optional add-on plans. When you’re subscribed to a Microsoft voice service, in most cases, Microsoft becomes your phone system, your phone line provider and your long-distance provider. Business Voice lets you make calls to anywhere, from any device – computer, phone, tablet, etc. Microsoft 365 Business Voice adds cloud-based telephony to Teams, creating a single place for all your organization’s communication and collaboration needs. This week, we start off with a look at Microsoft Business Voice. Our July Tech Tips will focus on Voice options for Microsoft Teams for both Business and Enterprise users. Some organizations have adopted Microsoft Teams as a replacement for legacy phone systems.

With so many companies moving to remote and hybrid work models, the traditional desk phone and phone system has quickly gone the way of the dinosaur.

In our opinion, a more accurate description would have been “The End of the Phone as We Know It”. Microsoft has proclaimed FY 2022 “Year of the Phone”. Teams Voice Option: Microsoft 365 Business Voice – Tech Tip for July 6, 2021

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